Shipping & Returns

New Click & Collect Service

Proinso together with African Solar Power presents a unique photovoltaic online platform in South Africa.

In a few easy clicks, resolve your procurement, shipping and storage concerns 24/7 via PROINSO African Solar Power’s "Click and Collect". With PROINSO African Solar Power’s "Click and collect" goods will be shipped to a collection point of your choice - Never pay project penalties or delayed installation fees again.

Other Shipping addresses

Depending on the order volume and availability, the delivery time will be set at each order by our sales team. Your order will not be confirmed until you receive our sales contact to you confirming the price and delivery time agreed. For any question please contact AFRICAN SOLAR POWER sales
Phone : +27 (0)87 135 2535.

Returns

Returns are subject to 15% restocking fee and items must be returned in the condition they were shipped. RMAs (Return Merchandise Authorizations) required - returns received without RMA’s will not be accepted. Product must be returned within 14 days of original shipment.


Return Merchandise Address:

19 Meerlust Park, Henry Vos Close, Asla Business Park, Somerset West, Cape Town 7130:

Customer Name /RMA#_________________________
19 Meerlust Park, Henry Vos Close, Asla Business Park, Somerset West, Cape Town 7130
Attn: Hendrik van Zyl

Freight Claims

Visual freight damage must be reported within 24 hours of receipt of merchandise and noted on the delivery receipt/BOL at time of delivery. Internal freight damage must be reported within 7 days. PROINSO nor AFRICAN SOLAR POWER is liable for secondary transport freight claims.



AFRICAN SOLAR POWER
19 Meerlust Park, Henry Vos Close, Asla Business Park, Somerset West, Cape Town 7130
South Africa
Phone 1 : +27 (0)87 135 2535
sales@africansolarpower.co.za
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