Shipping & Returns

New Click & Collect Service

Proinso together with African Solar Power presents a unique photovoltaic online platform in South Africa.

In a few easy clicks, resolve your procurement, shipping and storage concerns 24/7 via PROINSO African Solar Power’s "Click and Collect". With PROINSO African Solar Power’s "Click and collect" goods will be shipped to a collection point of your choice - Never pay project penalties or delayed installation fees again.

Other Shipping addresses

Depending on the order volume and availability, the delivery time will be set at each order by our sales team. Your order will not be confirmed until you receive our sales contact to you confirming the price and delivery time agreed. For any question please contact PROINSO SOUTH AFRICA sales
Phone : +(27) 021 410 8908.

Returns

Returns are subject to 15% restocking fee and items must be returned in the condition they were shipped. RMAs (Return Merchandise Authorizations) required - returns received without RMA’s will not be accepted. Product must be returned within 14 days of original shipment.


Return Merchandise Address:

7th Floor, Mandela Rhodes Place, Cnr of Wale and Burg Street, Cape Town, 8000, South Africa:

Customer Name /RMA#_________________________
7th Floor, Mandela Rhodes Place, Cnr of Wale and Burg Street, Cape Town, 8000, South Africa
Attn: Hendrik van Zyl

Freight Claims

Visual freight damage must be reported within 24 hours of receipt of merchandise and noted on the delivery receipt/BOL at time of delivery. Internal freight damage must be reported within 7 days. PROINSO nor AFRICAN SOLAR POWER is liable for secondary transport freight claims.



PROINSO SOUTH AFRICA
7th Floor, Mandela Rhodes Place, Cnr of Wale and Burg Street, Cape Town, 8000, South Africa
South Africa
Phone 1 : +(27) 021 410 8908
southafrica@proinso.net
Continue
Manufacturers
There are currently no product reviews
Quick Find
 
Use keywords to find the product you are looking for.
Advanced Search
Customer Service
Qualified Installer-IQ